Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Specialist! We're urgently seeking energetic professionals to deliver exceptional customer experiences in our Philadelphia location. This role offers immediate start with flexible scheduling (20-30 hours/week), perfect for students or those seeking supplemental income. Enjoy a supportive environment with competitive pay and growth opportunities.
Responsibilities
- Provide in-person and phone support to resolve customer inquiries efficiently
- Process transactions using POS systems with 99% accuracy
- Manage inventory and maintain organized retail displays
- Collaborate with team members to achieve daily sales targets
- Train new staff on product knowledge and service protocols
- Report operational issues to store management promptly
Qualifications
- High school diploma or equivalent; college students welcome
- 1+ years customer service or retail experience preferred
- Proficiency with POS systems and basic tech tools
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Valid Pennsylvania ID and reliable transportation
- Quick learner with attention to detail