Job Description
Join Milwaukee Community Services as a Part-Time Customer Service Specialist and make an immediate impact! We're seeking energetic individuals to support our mission of enhancing local community services. This role offers flexible scheduling, competitive pay, and the opportunity to develop valuable skills while serving Milwaukee residents. Training provided - no prior experience required!
Responsibilities
- Provide exceptional customer support via phone, email, and in-person inquiries
- Process registrations and manage client databases with precision
- Coordinate community outreach programs and volunteer scheduling
- Assist with event planning and logistical coordination
- Resolve client concerns with empathy and efficiency
- Collaborate with cross-functional teams to optimize service delivery
- Maintain accurate records and documentation
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic proficiency with Microsoft Office Suite
- Positive attitude with problem-solving mindset
- Availability to work weekends and evenings (15-25 hrs/week)
- Valid Wisconsin driver's license preferred
- Bilingual (English/Spanish) a plus