Job Description
Join our vibrant team at Philly Retail Group, Philadelphia's premier destination for urban fashion and lifestyle products! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional shopping experiences in our downtown location. This immediate opening offers flexible scheduling and a dynamic retail environment where your passion for people shines. Perfect for students or professionals seeking supplemental income with weekday and weekend availability.
As a key member of our customer experience team, you'll drive sales through personalized service while maintaining our brand's reputation for excellence. Enjoy competitive pay, employee discounts, and a supportive culture that values growth and teamwork. No prior retail experience required—comprehensive training provided!
Responsibilities
- Deliver outstanding customer service through product knowledge and friendly interactions
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Stock and organize merchandise to maintain visually appealing displays
- Assist with inventory management and loss prevention procedures
- Resolve customer inquiries with professionalism and problem-solving skills
- Collaborate with team members to achieve daily sales targets
- Participate in store opening/closing procedures as scheduled
Qualifications
- Must be 18+ years old with legal authorization to work in the US
- High school diploma or equivalent (students welcome)
- Strong communication and interpersonal skills
- Basic math proficiency for cash handling and transactions
- Ability to stand/walk for extended periods (6-hour shifts)
- Flexibility to work evenings, weekends, and holidays
- Reliable transportation to downtown Philadelphia location
- Positive attitude with commitment to exceptional service