Job Description
Start your part-time career this week! TechFlow Solutions is seeking energetic Customer Service Specialists to join our dynamic team in Fort Worth. Enjoy flexible scheduling while delivering exceptional support to our growing client base. We offer competitive pay, comprehensive training, and a supportive work environment perfect for students or professionals seeking work-life balance.
Responsibilities
- Handle inbound/outbound calls and emails with professionalism
- Resolve customer inquiries using CRM software
- Process orders and update client information
- Collaborate with team to improve service workflows
- Maintain detailed documentation of interactions
- Meet daily performance metrics (e.g., response time)
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Proficiency with Microsoft Office Suite
- Strong communication and problem-solving skills
- Ability to work 20-30 hours/week (flexible shifts)
- Basic CRM software knowledge (Salesforce a plus)
- Reliable transportation to Meridian Ave location
- Must pass background check