Job Description
Join our dynamic team at Detroit Retail Solutions! We're urgently seeking a Part-Time Customer Service Specialist to deliver exceptional experiences to our valued clients. This flexible role offers competitive compensation and immediate start date. If you're passionate about problem-solving and thrive in fast-paced environments, we want to hear from you!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and maintain accurate records in our POS system
- Resolve customer complaints with empathy and efficiency
- Collaborate with team to ensure smooth store operations
- Assist with inventory management and merchandising tasks
- Support promotional events and weekend shifts
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and conflict resolution skills
- Ability to work evenings/weekends (15-25 hours/week)
- Basic proficiency with point-of-sale systems
- Valid Michigan driver's license (if delivery duties required)
- Positive attitude and adaptability to changing priorities