Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist in the heart of Seattle! This is an immediate opportunity to deliver exceptional service while working in a fast-paced retail environment. Perfect for students, career-changers, or those seeking flexible hours. Start this week and contribute to our award-winning customer experience initiatives.
Responsibilities
- Provide in-person and phone support to customers with product inquiries and purchases
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Assist with inventory management and visual merchandising tasks
- Collaborate with team members to ensure seamless store operations
- Resolve customer concerns promptly and escalate complex issues to management
- Participate in daily briefings and training sessions
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic proficiency with POS systems and Microsoft Office
- High school diploma or equivalent required
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Seattle location