Job Description
Join our dynamic team at Detroit Retail Group as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional service in our downtown Detroit location. This immediate opportunity offers flexible scheduling and a supportive environment where your customer service skills shine. If you're passionate about helping others and thrive in fast-paced settings, apply today and start your rewarding career journey with us!
Responsibilities
- Provide exceptional customer service via in-person and digital channels
- Process transactions accurately using POS systems
- Resolve customer inquiries and complaints with professionalism
- Assist with inventory management and merchandising tasks
- Collaborate with team members to maintain store operations
- Adhere to company policies and safety standards
- Support promotional campaigns and seasonal events
Qualifications
- High school diploma or equivalent
- Minimum 6 months customer service experience
- Strong communication and interpersonal skills
- Basic proficiency with POS systems
- Ability to work flexible hours including weekends
- Valid work authorization in the United States
- Positive attitude and problem-solving mindset
- Ability to stand for extended periods