Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking enthusiastic individuals to deliver exceptional experiences to our Boston clientele. This immediate hire opportunity offers flexible scheduling and competitive compensation in a vibrant retail environment. If you thrive in fast-paced settings and possess a passion for customer satisfaction, apply today!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately using POS systems
- Resolve customer complaints with empathy and efficiency
- Assist with inventory management and store merchandising
- Collaborate with team members to maintain store standards
- Support visual merchandising and promotional displays
- Document customer interactions and store activities
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work evenings and weekends (flexible schedule)
- Basic math proficiency and comfort with technology
- Positive attitude and teamwork-oriented mindset
- Reliable transportation to downtown Boston location