Job Description
Join our dynamic team at Apex Retail Solutions! We're seeking enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences to our Columbus clients. This role offers immediate start opportunities with flexible scheduling, perfect for students or professionals seeking supplemental income. Enjoy a supportive environment where your contributions directly impact customer satisfaction and brand loyalty.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions and resolve billing issues efficiently
- Update customer databases with accurate information
- Collaborate with team to improve service protocols
- Assist with inventory management and store displays
- Train new part-time staff on company systems
Qualifications
- High school diploma or equivalent
- 6+ months customer service experience
- Proficient with POS systems and MS Office
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Valid Ohio driver's license preferred
- Basic math and cash handling abilities