Job Description
Join our dynamic team at Metro Retail Solutions and make an immediate impact! We're urgently hiring enthusiastic Part-Time Customer Service Specialists to deliver exceptional experiences at our Baltimore flagship location. This flexible role offers daytime and evening shifts with competitive pay and growth opportunities. Ideal for students, career changers, or those seeking supplemental income. Apply today and start your rewarding journey with us!
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems and maintain financial records
- Resolve customer complaints promptly and escalate complex issues to management
- Assist with inventory management, stocking, and visual merchandising
- Collaborate with team members to ensure seamless store operations
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills and ability to multitask in fast-paced environments
- Basic proficiency with POS systems and Microsoft Office Suite
- Availability to work flexible shifts including weekends and holidays
- Positive attitude and commitment to teamwork
- Must pass background check and drug screening