Job Description
Join our dynamic retail team in Boston's vibrant Back Bay district! We're seeking energetic Part-Time Customer Service Specialists to deliver exceptional experiences immediately. This role offers flexible scheduling (20-25 hours/week) and the opportunity to work with premium fashion brands in a fast-paced environment. Perfect for students or professionals seeking supplemental income with growth potential.
Why Apply? Competitive hourly rates + employee discounts + immediate start. Training provided for the right candidate.
Responsibilities
- Deliver exceptional customer service across all touchpoints (in-store, phone, email)
- Process transactions accurately using POS systems
- Assist with inventory management and visual merchandising
- Resolve customer inquiries and escalations with empathy
- Collaborate with team to maintain store standards
- Contribute to sales targets through product knowledge
- Support store opening/closing procedures
Qualifications
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including weekends
- Basic math proficiency for transaction handling
- High school diploma or equivalent required
- Reliable transportation to Tremont Street location
- Positive attitude with team player mentality
- Attention to detail and organizational skills