Job Description
Join our dynamic team at Urban Retail Solutions and make an immediate impact! We're seeking energetic Customer Service Specialists to deliver exceptional experiences at our flagship store in Uptown Charlotte. This flexible part-time role offers competitive pay, comprehensive training, and the opportunity to grow with a forward-thinking retail leader. Perfect for students, career changers, or those seeking work-life balance. Start earning as soon as this week – apply today!
Responsibilities
- Deliver outstanding in-person customer service with genuine enthusiasm
- Process transactions accurately using POS systems and handle cash operations
- Resolve customer inquiries promptly and escalate complex issues to management
- Support visual merchandising and maintain store presentation standards
- Collaborate with team members to achieve daily sales targets
- Assist with inventory management and stock replenishment
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required; college students welcome
- Minimum 6 months customer service or retail experience preferred
- Strong communication skills with a positive, approachable demeanor
- Basic math proficiency and comfort handling cash/POS systems
- Availability to work evenings, weekends, and holidays (15-25 hrs/week)
- Ability to stand for extended periods and lift up to 25 lbs
- Valid work authorization and reliable transportation