Job Description
Join our dynamic team at Urban Retail Solutions as a Part-Time Customer Service Specialist! We're seeking energetic individuals to deliver exceptional experiences at our flagship store in downtown San Francisco. This role offers immediate start with flexible scheduling (20-25 hours/week), perfect for students or professionals seeking supplemental income. Enjoy a modern retail environment with competitive pay and growth opportunities.
As a key member of our frontline team, you'll be the face of our brand, ensuring every customer interaction leaves a positive impression. We provide comprehensive training and a supportive team culture focused on excellence. Apply today and start your rewarding part-time career in one of California's most vibrant cities!
Responsibilities
- Deliver exceptional customer service through in-person interactions and digital channels
- Process transactions accurately using POS systems while maintaining cash drawer accountability
- Manage inventory including stock replenishment, markdowns, and cycle counts
- Resolve customer inquiries and complaints with empathy and efficiency
- Collaborate with team members to maintain visual merchandising standards
- Support loss prevention protocols and store security procedures
- Participate in team training sessions to enhance product knowledge
Qualifications
- High school diploma or equivalent; college students welcome
- 1+ years customer service or retail experience preferred
- Strong communication and interpersonal skills
- Basic math proficiency and comfort with technology
- Ability to work flexible shifts including weekends and holidays
- Valid California ID and authorization to work in the US
- Positive attitude with problem-solving aptitude
- Reliable transportation to downtown SF location