Job Description
Join our dynamic team at SwiftServe Solutions and make an immediate impact! We're seeking enthusiastic Part-Time Customer Service Representatives to deliver exceptional experiences to our growing client base in Oklahoma City. This flexible opportunity offers competitive compensation and the chance to develop valuable skills in a supportive environment. Perfect for students, career-changers, or anyone seeking work-life balance with immediate start dates available.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat with exceptional professionalism
- Resolve issues efficiently while maintaining a positive brand image
- Process transactions and maintain accurate customer records
- Collaborate with team members to ensure seamless service delivery
- Meet performance metrics for response times and customer satisfaction
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- 6+ months customer service or call center experience
- Strong communication and problem-solving abilities
- Proficient with CRM software and Microsoft Office Suite
- Ability to work flexible shifts including evenings and weekends
- Positive attitude with excellent interpersonal skills
- Reliable transportation to our Oklahoma City location