Job Description
Join our dynamic retail team in downtown Baltimore! City Retail Solutions is seeking enthusiastic part-time Customer Service Representatives to deliver exceptional shopping experiences. This immediate-opening position offers flexible scheduling and competitive pay in a vibrant urban environment. Perfect for students, career changers, or anyone seeking supplemental income with growth potential.
Responsibilities
- Provide outstanding customer service in-store and via phone/email
- Process transactions accurately using POS systems
- Assist with inventory management and stock replenishment
- Resolve customer inquiries and complaints with professionalism
- Collaborate with team members to maintain store presentation
- Support promotional events and seasonal campaigns
- Adhere to all safety and security protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Previous customer service or retail experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic math proficiency and tech literacy
- Positive attitude with team-oriented mindset
- Reliable transportation to downtown Baltimore location