Job Description
We are seeking a dedicated and motivated Part-Time Customer Service Associate to join our growing team in Detroit, MI. If you are looking for part-time jobs that offer immediate start opportunities and a dynamic work environment, we want to hear from you. This role is perfect for individuals seeking flexible hours and a chance to make a difference in our community.
Why Join Us?
- Immediate Start: We are hiring today for roles starting this week.
- Flexible Schedule: Choose your shifts to fit your lifestyle.
- Competitive Pay: Earn $18.00 - $22.00 per hour.
- Growth Opportunities: Pathway to full-time positions for high performers.
As a key member of our support team, you will be the face of our brand, ensuring our customers receive exceptional service. We value punctuality, professionalism, and a positive attitude.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a professional and courteous tone.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and up-to-date customer records in our CRM database.
- Resolve customer complaints and issues to ensure high satisfaction levels.
- Collaborate with the sales and inventory teams to ensure stock availability and accurate information.
- Identify and escalate complex issues to the senior management team.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Excellent verbal and written communication skills.
- Ability to work a flexible schedule, including evenings and weekends.
- Must be available to start work within the next week.
- Proficiency with Microsoft Office Suite and basic computer skills.