Job Description
Join our dynamic team at Coastal Retail Solutions, a leading retail service provider in Jacksonville! We're seeking energetic and customer-focused individuals to join our part-time workforce immediately. As a Customer Service Associate, you'll be the face of our brand, delivering exceptional experiences that drive customer loyalty and satisfaction. This role offers flexible scheduling and the opportunity to grow within our company while making a real impact in your community.
Responsibilities
- Provide exceptional customer service through in-person interactions and phone support
- Process transactions accurately using POS systems and maintain cash handling procedures
- Assist with inventory management, stocking shelves, and maintaining store presentation
- Resolve customer inquiries and complaints with professionalism and empathy
- Collaborate with team members to ensure smooth store operations during peak hours
- Adhere to all safety protocols and company policies
Qualifications
- High school diploma or equivalent; college students welcome
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Basic math skills and comfort with technology
- Valid driver's license and reliable transportation
- Positive attitude and team player mentality