Job Description
Join our dynamic team at Metro Retail Solutions as a Part-Time Customer Service Associate! We're seeking energetic individuals to deliver exceptional service at our flagship Manhattan location. This immediate-start role offers flexible scheduling and growth opportunities within a supportive retail environment. Perfect for students, professionals, or anyone seeking part-time work in NYC.
As a key member of our customer experience team, you'll assist shoppers, process transactions, and maintain store presentation. We provide comprehensive training and a collaborative atmosphere where your contributions make a real impact. Immediate openings available for day and evening shifts.
Responsibilities
- Provide exceptional customer service through product knowledge and personalized assistance
- Process point-of-sale transactions accurately and efficiently
- Manage inventory and maintain organized, visually appealing displays
- Resolve customer inquiries and escalate complex issues appropriately
- Collaborate with team members to achieve daily sales targets
- Adhere to all company policies and safety protocols
- Support store operations during peak hours and seasonal events
Qualifications
- High school diploma or equivalent (currently enrolled students welcome)
- Previous customer service or retail experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends and holidays
- Basic proficiency with POS systems and digital tools
- Proactive problem-solving abilities with a positive attitude
- Reliable transportation to Midtown Manhattan location
- Must be available for immediate start (within 5 days)