Job Description
Join our dynamic team at Urban Retail Partners as a Part-Time Customer Experience Specialist in Boston's vibrant Back Bay neighborhood. We're hiring immediately for passionate individuals who excel in creating memorable customer interactions. This flexible role offers 20-25 hours per week with competitive compensation and immediate start date.
Our ideal candidate thrives in fast-paced retail environments and brings enthusiasm for premium customer service. You'll represent our luxury lifestyle brand while assisting high-end clientele with personalized service. This position includes weekend availability and requires strong interpersonal skills.
Responsibilities
- Deliver exceptional customer service through consultative selling techniques
- Process transactions using POS systems while maintaining accurate records
- Assist with visual merchandising and store presentation standards
- Handle product inquiries and resolve customer concerns promptly
- Collaborate with team members to achieve daily sales targets
- Participate in inventory management and stock replenishment
- Maintain store cleanliness and organized workspaces
Qualifications
- Previous retail or hospitality experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible hours including weekends
- Strong attention to detail and organizational abilities
- Basic math skills for transaction processing
- Professional appearance and customer-focused mindset
- Reliable transportation to Boston location
- Must be available to start immediately