Job Description
Join our dynamic retail team in the heart of Washington DC! Urban Retail Collective is seeking an energetic Part-Time Customer Experience Specialist to deliver exceptional service in our high-end lifestyle boutique. This immediate opening offers flexible scheduling and the opportunity to be part of a forward-thinking brand committed to community engagement and sustainable practices. Perfect for students or professionals seeking part-time work with growth potential.
Why join us?
- Competitive hourly wage with performance incentives
- Employee discounts on premium products
- Professional development opportunities
- Inclusive, team-oriented culture
- Convenient downtown location near Metro
Responsibilities
- Deliver personalized customer service through consultative selling techniques
- Process transactions accurately using POS systems while maintaining cash handling security
- Manage inventory control and visual merchandising standards
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with team members to achieve daily sales goals
- Participate in seasonal product launches and promotional events
- Maintain immaculate store presentation and cleanliness standards
Qualifications
- Minimum 1 year retail or customer service experience
- Exceptional communication and interpersonal abilities
- Strong attention to detail and organizational skills
- Basic math proficiency for cash handling
- Flexibility to work evenings and weekends (15-25 hrs/week)
- Proficiency with retail technology and point-of-sale systems
- Valid work authorization for US employment
- Passion for luxury retail and customer-centric approach