Job Description
Join Urban Retail Group's dynamic team as a Part-Time Customer Experience Specialist in Philadelphia! We're seeking energetic individuals to deliver exceptional service in our high-traffic retail locations. This is an immediate opportunity with flexible scheduling and competitive pay. Perfect for students, career changers, or anyone seeking a rewarding part-time role in the heart of Philly.
Our culture celebrates diversity, innovation, and community engagement. As part of our team, you'll gain valuable retail experience while working with a company that invests in employee growth and development.
Responsibilities
- Deliver outstanding customer service through personalized assistance and product knowledge
- Process transactions efficiently using POS systems while maintaining accuracy
- Support visual merchandising and store presentation standards
- Assist with inventory management and stock replenishment
- Collaborate with team members to create a positive shopping environment
- Resolve customer inquiries and concerns with empathy and professionalism
- Contribute to sales goals through upselling and product recommendations
Qualifications
- Previous retail or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings, weekends, and holidays
- Basic math proficiency and comfort with technology
- Detail-oriented with strong organizational abilities
- Positive attitude and team-oriented mindset
- Must be available for immediate start
- High school diploma or equivalent required