Job Description
Join Urban Retail Partners as a Part-Time Customer Experience Specialist in downtown Boston! We're seeking energetic individuals to deliver exceptional service in our high-end boutique environment. This immediate-opening position offers flexible scheduling (20-25 hrs/week) with competitive pay and growth opportunities. Perfect for students or professionals seeking supplemental income with a dynamic retail experience.
Responsibilities
- Deliver personalized customer service through product knowledge and style recommendations
- Process transactions accurately using POS systems while maintaining cash handling protocols
- Execute visual merchandising standards including display updates and inventory management
- Collaborate with team members to achieve daily sales targets and operational goals
- Handle customer inquiries and resolve issues with professionalism and empathy
- Participate in seasonal inventory counts and stock replenishment activities
- Contribute to a positive store environment through teamwork and proactive assistance
Qualifications
- Previous retail or customer service experience preferred (1+ years)
- Exceptional interpersonal skills with ability to build rapport with diverse clientele
- Strong attention to detail and organizational abilities
- Basic math proficiency for transaction processing and inventory tasks
- Flexibility to work evenings, weekends, and holidays (must be available Saturdays)
- Reliable transportation and punctuality with consistent attendance
- Passion for fashion and trend awareness
- Ability to stand for extended periods and lift up to 25 lbs