Job Description
Join Urban Retail Hub's dynamic team as a Part-Time Customer Experience Specialist! We're seeking energetic individuals to deliver exceptional service at our flagship Boston location. This immediate opening offers flexible scheduling (15-25 hours/week) with competitive pay and growth opportunities. Ideal for students, career-changers, or those seeking supplemental income in Boston's vibrant retail scene.
Responsibilities
- Deliver outstanding customer service through in-person and digital interactions
- Process transactions accurately using our POS system while maintaining security protocols
- Assist with inventory management, visual merchandising, and stock rotation
- Resolve customer inquiries with empathy and product knowledge
- Collaborate with team members to achieve daily sales targets
- Maintain pristine store appearance and safety standards
- Participate in training sessions to enhance product expertise
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service or retail experience preferred
- Strong communication skills with approachable demeanor
- Ability to work flexible shifts including weekends/holidays
- Basic proficiency with POS systems and mobile devices
- Attention to detail in cash handling and inventory tasks
- Reliable transportation to Boston location
- Positive attitude and collaborative team spirit