Job Description
Join Metro Retail Group's dynamic team as a Part-Time Customer Experience Specialist in the heart of Manhattan. We're seeking energetic professionals to deliver exceptional service at our flagship retail location. This immediate opening offers flexible scheduling while providing valuable experience in premium customer engagement and sales. Perfect for students, career changers, or those seeking supplemental income in NYC's vibrant retail sector.
Our team thrives on creating memorable customer interactions through personalized service and product expertise. You'll be part of a forward-thinking company that invests in employee growth and offers competitive compensation. Training provided – no prior retail experience required!
Responsibilities
- Deliver exceptional in-person customer service with a warm, professional demeanor
- Operate POS systems efficiently and handle cash transactions accurately
- Process returns, exchanges, and manage inventory control protocols
- Collaborate with team members to maintain visual merchandising standards
- Resolve customer inquiries promptly using problem-solving techniques
- Participate in daily store operations including opening/closing procedures
- Actively contribute to achieving daily and monthly sales targets
Qualifications
- Must be available for flexible weekday/evenend/weekend shifts
- Strong communication skills with attention to detail
- Ability to stand for extended periods and handle physical merchandise
- Basic math proficiency for cash handling and inventory tasks
- Positive attitude with customer-first mindset
- No experience required – comprehensive training provided
- Must be authorized to work in the United States
- Ability to work independently while collaborating with team members