Job Description
Join our dynamic team at Metropolitan Retail Group, where we're revolutionizing the luxury retail experience in NYC. We're seeking enthusiastic Part-Time Customer Experience Specialists to deliver exceptional service in our flagship location. This immediate opportunity offers flexible scheduling and the chance to work with premium brands in a vibrant environment. If you're passionate about creating memorable customer moments and thrive in fast-paced settings, this role is your perfect fit. Apply today and start your journey with us!
Responsibilities
- Deliver personalized customer service through in-person consultations and digital interactions
- Operate POS systems and process transactions with precision
- Manage inventory and maintain visually stunning product displays
- Collaborate with team members to achieve sales targets and operational goals
- Resolve customer inquiries and concerns with professionalism and empathy
- Execute visual merchandising standards to enhance the shopping experience
- Participate in product knowledge training sessions
Qualifications
- 1+ years of customer service or retail experience preferred
- Exceptional communication and interpersonal skills
- Ability to work flexible shifts including evenings and weekends
- Strong attention to detail and organizational abilities
- Proficiency with retail technology and POS systems
- Valid work authorization for the United States
- High school diploma or equivalent required
- Passion for fashion and luxury brands