Job Description
Start This Week! Night Shift Technical Support Jobs in Dallas, TX.
We are actively hiring a Night Shift Technical Support Specialist to join Apex Logic Systems. If you are looking for a high-paying technical role with immediate start availability, this is the perfect opportunity. We value technical expertise, reliability, and a proactive approach to problem-solving.
Our night shift team ensures business continuity for our clients, providing critical support when they need it most. If you have a knack for technology and a desire to work flexible hours, apply today.
Responsibilities
- Provide expert technical assistance to clients via phone and remote desktop during overnight hours (10 PM - 6 AM).
- Diagnose, troubleshoot, and resolve hardware, software, and network connectivity issues.
- Maintain accurate records of all technical interactions and resolutions in the ticketing system.
- Monitor system alerts and perform routine checks to ensure service stability.
- Collaborate with the day shift team to ensure seamless issue handovers.
- Escalate complex technical problems to senior engineers or vendors when necessary.
Qualifications
- High school diploma or equivalent; Associate’s degree in IT or related field preferred.
- 1+ years of experience in technical support, help desk, or customer service.
- Must be available to work rotating night shifts.
- Strong understanding of Windows, macOS, and basic networking concepts.
- Excellent verbal and written communication skills.
- Ability to work independently and manage time effectively in a quiet environment.