Job Description
Are you a night owl with a knack for technology? Apex Data Systems is urgently seeking a Night Shift IT Support Specialist to join our elite technical team in Indianapolis, IN. If you thrive in a low-pressure, high-impact environment and want to secure your future with competitive pay, we want to hear from you.
We are looking for a dedicated professional to manage our critical infrastructure during the night hours. This is not just a job; it's a career opportunity to work with cutting-edge hardware and software in a stable, Fortune 500 environment.
Why Join Us?
- Shift Differential: Earn an extra $2.00/hour on top of base pay.
- Benefits Package: Comprehensive medical, dental, and vision insurance starting day one.
- Professional Growth: Clear pathways to senior engineering roles.
Responsibilities
- Monitor server health, network traffic, and system performance to ensure 99.9% uptime.
- Provide Level 2 technical support and troubleshooting for internal hardware and software issues.
- Perform routine maintenance, updates, and patch management during off-peak hours.
- Respond to critical incidents and escalations in real-time.
- Conduct nightly security audits and access logging.
- Document all technical procedures and shift handovers accurately.
Qualifications
- Associate degree in Computer Science, IT, or equivalent technical experience.
- 2+ years of experience in IT support, Helpdesk, or System Administration.
- Proficiency in Windows Server and Linux environments.
- Strong knowledge of TCP/IP, DNS, and Active Directory.
- Ability to work independently during the night shift (11:00 PM - 7:00 AM).
- Excellent problem-solving skills and communication abilities.