Job Description
Join our dynamic team at Oakland Tech Solutions Inc. as we revolutionize local tech support! We're urgently seeking passionate entry-level professionals to launch their careers in a fast-paced environment. This role offers hands-on experience with cutting-edge technology while serving Oakland's thriving business community. Enjoy competitive compensation, comprehensive benefits, and a clear path for growth within our award-winning organization.
Why Join Us?
- Immediate start date – positions filling fast!
- Mentorship from industry veterans
- Opportunities for certifications
- Hybrid work schedule
Responsibilities
- Diagnose and resolve hardware/software issues for enterprise clients
- Install and configure network systems and security protocols
- Document technical procedures and client interactions
- Collaborate with senior engineers on complex system deployments
- Provide remote and on-site technical support
- Conduct routine system maintenance and updates
- Train end-users on new technologies
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with network fundamentals (TCP/IP, DNS, DHCP)
- Customer service experience with conflict resolution skills
- Valid driver's license for occasional client site visits
- CompTIA A+ certification preferred
- Ability to lift 30lbs for equipment installation
- Excellent written and verbal communication