Job Description
Launch your tech career with TechSolutions Inc.! We're seeking motivated entry-level IT Support Specialists to join our dynamic Louisville team. This immediate opening offers hands-on experience with cutting-edge technology while providing exceptional customer service. Our comprehensive training program ensures rapid growth opportunities for ambitious professionals.
Join a company that invests in talent and offers competitive benefits, flexible scheduling options, and a collaborative work environment. Perfect for recent graduates or career changers with foundational technical knowledge.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain computer systems and peripherals
- Document all IT activities and maintain accurate service logs
- Collaborate with senior team members to resolve complex technical problems
- Assist with cybersecurity protocols and data protection measures
- Train end-users on new software and system updates
- Participate in IT infrastructure improvement projects
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable transportation
- CompTIA A+ or similar certification a plus