Job Description
Launch your tech career with TechSolutions Inc.! We're seeking passionate entry-level IT Support Specialists to join our Pittsburgh team immediately. This is your chance to gain hands-on experience in a dynamic environment while supporting cutting-edge infrastructure. No experience required – we provide comprehensive training!
Enjoy competitive benefits, mentorship from industry experts, and opportunities for rapid advancement. If you're tech-savvy and eager to learn, apply now to start your journey with a leader in IT innovation.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and maintain desktop/laptop systems
- Assist with network connectivity and security protocols
- Document IT incidents and resolutions in ticketing systems
- Collaborate with senior team on infrastructure projects
- Conduct routine system maintenance and updates
- Train end-users on new technologies
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment handling
- Customer service mindset with patience and empathy
- Willingness to obtain CompTIA A+ certification
- Valid Pennsylvania driver's license required