Job Description
Urgent Opening: Launch Your Tech Career in Indianapolis!
Join TechFlow Solutions as our next Junior IT Support Specialist and become the backbone of our dynamic team. We're hiring immediately for motivated entry-level professionals ready to grow in a fast-paced environment. This is your chance to gain hands-on experience with cutting-edge technology while making a real impact. No prior experience required – we provide comprehensive training!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Document IT incidents, resolutions, and asset inventory in ticketing systems
- Assist with network security protocols and data backup procedures
- Collaborate with senior engineers on system upgrades and maintenance
- Deliver exceptional user training and documentation for new systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid Indiana driver's license (occasional off-site support required)