Job Description
Are you a tech-savvy professional looking for immediate employment with a competitive weekly pay structure? Apex Tech Solutions is seeking a dedicated IT Support Specialist to join our growing team in Jacksonville, FL.
We offer a dynamic work environment where your technical skills are valued, and you can start working immediately. Join a company that prioritizes employee satisfaction with weekly paychecks and excellent benefits.
Why Choose Us?
- Weekly Paychecks: Get paid every week, no more waiting for bi-weekly cycles.
- Immediate Start: Onboarding begins as soon as you are hired.
- Growth Opportunities: Clear pathways for career advancement within the tech sector.
Don't miss this opportunity to advance your career in IT. Apply today!
Responsibilities
- Provide Tier 1 and Tier 2 technical support for hardware and software issues.
- Diagnose and troubleshoot network connectivity problems and system errors.
- Manage and maintain IT inventory, including laptops, printers, and peripherals.
- Install, configure, and update operating systems and applications for employees.
- Respond to helpdesk tickets and phone inquiries in a timely, professional manner.
- Collaborate with the senior engineering team to implement new IT solutions.
- Ensure data security and compliance with company policies.
Qualifications
- High school diploma or equivalent; Associate’s degree in IT or related field preferred.
- 1-2 years of experience in a help desk or technical support role.
- Strong knowledge of Windows, macOS, and common office software (Microsoft Office, Google Workspace).
- Familiarity with networking concepts, including TCP/IP, DNS, and VPNs.
- Excellent problem-solving and communication skills.
- Ability to lift and carry IT equipment up to 40 lbs when necessary.
- Willingness to work flexible hours including some evenings or weekends.