Job Description
Urgent Hiring: Weekend IT Support Specialist (Start This Week!)
We are looking for a dedicated Technical Support Specialist to join our team in San Diego. If you want to start this week and enjoy the flexibility of weekend shifts, this is your chance to work with a top-tier tech company.
As the primary point of contact for technical assistance during our weekend operations, you will ensure business continuity by resolving hardware, software, and network issues efficiently. We offer a dynamic work environment, competitive pay, and the opportunity to grow your technical skills.
Why Apply?
- Immediate Start: Available to start this week.
- Weekend Flexibility: No weekend stress during the work week.
- Competitive Pay: $25 - $35/hr based on experience.
Responsibilities
- Provide Tier 1 and Tier 2 technical support via phone, email, and on-site during weekend shifts.
- Diagnose and troubleshoot hardware, software, and network connectivity issues for end-users.
- Manage and resolve IT service tickets (e.g., Jira, ServiceNow) within established SLAs.
- Install, configure, and maintain desktop computers, printers, and mobile devices.
- Perform routine system updates, patch management, and security audits.
- Document all technical issues and resolutions in the knowledge base.
Qualifications
- High School Diploma or GED required; Associate degree in Computer Science or related field preferred.
- Minimum 1-2 years of experience in IT Support, Help Desk, or a similar technical role.
- Strong knowledge of Windows 10/11, Microsoft Office 365, and Active Directory.
- Familiarity with remote support tools (e.g., TeamViewer, AnyDesk).
- Excellent communication skills and the ability to explain technical concepts to non-technical users.
- Must be available to work weekends (Saturday & Sunday) and holidays.