Job Description
Start your career THIS WEEK! TechSprint Solutions is urgently hiring an IT Support Specialist to join our dynamic team in Oklahoma City. This is an immediate hire position for candidates ready to begin immediately. We offer competitive pay, comprehensive benefits, and a collaborative environment where your skills make a real impact.
If you're a tech-savvy problem-solver with a passion for helping others, we want to hear from you. Join our growing company and become part of Oklahoma's thriving tech scene!
Responsibilities
- Provide Tier 1/2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Manage user accounts, permissions, and security protocols
- Document technical issues and resolutions in ticketing systems
- Collaborate with cross-functional teams to resolve complex IT challenges
- Train users on new technologies and best practices
- Monitor system performance and proactively address potential issues
Qualifications
- Minimum 2 years of IT support or help desk experience
- Strong knowledge of Windows OS, Active Directory, and Microsoft Office 365
- CompTIA A+ or Network+ certification (or equivalent experience)
- Excellent troubleshooting and communication skills
- Ability to work independently and manage multiple priorities
- Valid driver's license and reliable transportation
- Must be available to start immediately (this week)