Job Description
Join Tampa's fastest-growing service company with immediate hiring and weekly pay! We're seeking motivated individuals to deliver exceptional customer experiences while building long-term careers in our vibrant downtown office. Enjoy competitive compensation, comprehensive training, and a supportive team environment where your contributions are valued from day one. No experience required – we provide all necessary training!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95% satisfaction rate
- Process orders, returns, and payments using proprietary CRM system
- Collaborate with sales team to upsell premium services
- Maintain detailed client records in Salesforce database
- Meet daily performance metrics (calls/resolved cases)
- Participate in weekly team training sessions
- Support cross-functional projects during peak seasons
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or call center experience
- Proficiency with Microsoft Office Suite and CRM tools
- Exceptional verbal/written communication skills
- Ability to work flexible shifts including weekends
- Strong problem-solving and conflict resolution abilities
- Valid Florida driver's license (for occasional field visits)
- Pass background check and drug screening