Job Description
Join our dynamic team and start earning immediately! Express Staffing Solutions is seeking motivated Customer Service Representatives for immediate full-time positions with weekly pay. Enjoy competitive wages, flexible scheduling, and comprehensive training. No experience necessary – we provide all resources for success. Apply today and receive your first paycheck within 7 days!
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat
- Resolve customer issues with efficiency and empathy
- Update and maintain accurate customer records in CRM system
- Meet daily performance metrics for call quality and resolution
- Collaborate with team members to enhance service standards
- Participate in ongoing product training sessions
Qualifications
- High school diploma or equivalent required
- Strong communication and problem-solving skills
- Ability to work flexible shifts including evenings/weekends
- Basic computer proficiency with Microsoft Office Suite
- Positive attitude and willingness to learn new systems
- Reliable transportation to our Philadelphia office
- Previous customer service experience preferred but not required