Job Description
Start your tech career THIS WEEK in San Jose! TechSolutions Inc. is urgently hiring an IT Support Specialist to join our dynamic team immediately. This is your chance to launch your career in the heart of Silicon Valley with a company that values innovation and professional growth. We're looking for motivated individuals ready to hit the ground running in a fast-paced environment.
As an IT Support Specialist, you'll be the backbone of our operations, ensuring seamless technology experiences for our clients and colleagues. We offer competitive compensation, comprehensive benefits, and a culture that celebrates quick thinkers and problem-solvers. Don't miss this exclusive opportunity to join a leading tech firm without delays in the hiring process.
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues across Windows and macOS environments
- Manage user accounts, permissions, and system access protocols
- Deploy and configure new workstations, laptops, and mobile devices
- Document technical processes and maintain updated knowledge base articles
- Collaborate with cross-functional teams on IT infrastructure projects
- Monitor system health and proactively address potential vulnerabilities
Qualifications
- 3+ years of hands-on IT support experience in corporate environments
- CompTIA A+, Network+, or Security+ certification required
- Expertise in Active Directory, Office 365, and endpoint management tools
- Strong troubleshooting skills with Windows 10/11 and macOS operating systems
- Experience with virtualization (VMware/Hyper-V) and cloud services (AWS/Azure)
- Excellent communication skills and ability to train non-technical staff
- Ability to work flexible hours including occasional on-call rotations