Job Description
Start this week! TechSprint Solutions is urgently hiring an IT Support Specialist for immediate placement in our Indianapolis headquarters. We need a proactive tech expert to join our dynamic team and deliver exceptional user support. This is a rare opportunity to launch your career with a fast-growing tech firm offering competitive compensation and rapid advancement.
As the first point of contact for technical issues, you'll ensure seamless operations across our network infrastructure. Join us in building innovative solutions while enjoying comprehensive benefits including health insurance, retirement plans, and professional development stipends.
Responsibilities
- Diagnose and resolve hardware/software issues across 150+ workstations
- Manage Active Directory accounts, group policies, and user permissions
- Deploy and maintain Windows 10/11 enterprise environments
- Implement cybersecurity protocols including endpoint protection solutions
- Document IT procedures and create knowledge base articles
- Collaborate with vendors for equipment procurement and maintenance
- Provide on-site and remote technical support to all departments
Qualifications
- 3+ years of hands-on IT support experience in Windows environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in PowerShell scripting and automation tools
- Experience with Microsoft 365 administration and Azure AD
- Strong troubleshooting skills with network infrastructure (routers, switches, VPN)
- Excellent communication abilities for technical/non-technical audiences
- Ability to lift 30lbs for equipment installation/maintenance
- Valid Indiana driver's license for occasional off-site support