Job Description
Join TechCorp Solutions immediately and become the backbone of our dynamic IT team! We're seeking a proactive IT Support Specialist to start this week in our downtown Chicago headquarters. This is your chance to make an instant impact in a fast-paced environment while receiving comprehensive training and competitive benefits.
Why you'll love this role:
- Start working immediately – no lengthy hiring delays
- Collaborate with innovative teams in a modern downtown workspace
- Comprehensive benefits package including health insurance and retirement plans
- Clear career advancement path within a growing tech company
Responsibilities
- Provide immediate technical support for 150+ employees across hardware/software issues
- Deploy and configure new workstations, laptops, and mobile devices
- Manage Active Directory accounts and access permissions
- Troubleshoot network connectivity issues and VPN access
- Document all IT processes and maintain service desk ticketing system
- Coordinate with vendors for hardware repairs and software licensing
- Implement cybersecurity best practices for endpoint protection
Qualifications
- Immediate availability to start this week (non-negotiable requirement)
- 2+ years of hands-on IT support experience in corporate environments
- CompTIA A+ or equivalent certification strongly preferred
- Proficiency in Windows 10/11, Microsoft 365, and Azure AD
- Experience with service desk tools (ServiceNow, Jira Service Desk)
- Strong diagnostic skills and ability to resolve issues under pressure
- Excellent communication skills for non-technical stakeholders
- Valid driver's license for occasional equipment pickups