Job Description
Join our dynamic team in Fort Worth and make an immediate impact! We're seeking a proactive IT Support Specialist to resolve critical technical issues and maintain our digital infrastructure. This urgent opening requires someone ready to start within 48 hours. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment where your expertise drives innovation.
Responsibilities
- Diagnose and resolve hardware/software issues across 150+ endpoints
- Implement cybersecurity protocols and maintain network security
- Deploy and manage cloud infrastructure (AWS/Azure)
- Provide end-user training and technical documentation
- Collaborate with cross-functional teams on system upgrades
- Monitor system performance and optimize IT workflows
- Manage vendor relationships and service level agreements
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA Security+ or equivalent certification
- Proficiency in Windows Server 2019/2022
- Experience with Active Directory and PowerShell
- Strong problem-solving and communication skills
- Ability to work flexible hours including weekends
- Valid driver's license with reliable transportation
- U.S. citizenship or permanent residency required