Job Description
Join our dynamic team immediately! TechSolutions Inc. is seeking a motivated IT Support Specialist to start this week in El Paso, TX. This urgent opening offers a rare opportunity to launch your career with a forward-thinking company providing cutting-edge tech solutions to Southwest businesses. Enjoy competitive compensation, comprehensive benefits, and a collaborative work environment focused on innovation and growth.
Responsibilities
- Provide Tier 1-2 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document IT assets, incidents, and resolutions in ticketing systems
- Assist with cybersecurity protocols and data protection measures
- Collaborate with cross-functional teams to implement IT solutions
- Train end-users on new technologies and system updates
- Monitor system performance and proactively address potential issues
Qualifications
- Associate's degree in IT or equivalent certification (A+, Network+)
- 1-3 years of hands-on IT support experience
- Proficiency in Windows OS, Active Directory, and Office 365
- Strong troubleshooting skills with network connectivity issues
- Excellent written and verbal communication abilities
- Ability to work independently and prioritize tasks effectively
- Valid driver's license and reliable transportation