Job Description
Start your career THIS WEEK in Jacksonville! We're seeking motivated individuals for immediate full-time customer service roles with competitive pay and benefits. Join our dynamic team and make an immediate impact in a thriving Florida market.
Perfect for career changers, recent graduates, or professionals seeking a fresh start. No experience required – we provide comprehensive training. Apply today and begin your new career as early as Monday!
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve customer concerns efficiently while maintaining high satisfaction scores
- Update and maintain accurate customer records in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics including call handling time and quality scores
- Identify opportunities to improve customer experience and suggest solutions
Qualifications
- High school diploma or equivalent (college preferred)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with willingness to learn new software
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Jacksonville office
- Availability for flexible shifts including weekends if needed