Job Description
Join our dynamic team at Apex Solutions Group and start your career this week! We're seeking motivated individuals for immediate full-time Customer Service Specialist positions in Oklahoma City. No experience necessary – we provide comprehensive training! Enjoy competitive pay, flexible scheduling, and opportunities for growth. Work in a modern, supportive environment where your contributions are valued. Apply today and begin your new career journey immediately!
Responsibilities
- Handle inbound/outbound customer calls with professionalism and empathy
- Resolve customer inquiries regarding products, services, and account information
- Document interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics including call volume and resolution rates
- Participate in ongoing training to enhance product knowledge
- Identify opportunities for process improvements
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency with Microsoft Office Suite
- Reliable transportation to our Oklahoma City location
- Positive attitude and willingness to learn
- Ability to pass background check and drug screening
- Flexible availability including evenings and weekends