Job Description
Join our dynamic team and start working this week! Detroit Tech Solutions Inc. is seeking a motivated Customer Service Specialist to join our growing team immediately. This is your chance to launch your career in a fast-paced environment with competitive pay and comprehensive benefits.
We offer flexible scheduling, paid training, and opportunities for career advancement. If you're ready to hit the ground running and make an impact, apply today!
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues and troubleshoot product problems
- Process orders and manage customer accounts
- Collaborate with technical support team for complex issues
- Document interactions and maintain customer records
- Meet daily performance metrics and quality standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong communication and problem-solving skills
- Ability to type 40+ WPM with accuracy
- Proficient in Microsoft Office and CRM software
- Must be available to start immediately
- Positive attitude and team player mentality