Job Description
Join our dynamic team at Apex Solutions Group and start earning immediately! We're seeking motivated Customer Service Specialists to join our Columbus operations starting this week. This is your chance to launch your career with a forward-thinking company offering competitive pay, flexible scheduling, and rapid advancement opportunities. No experience necessary – we provide comprehensive training!
Why Apply Today?
- Immediate start – Begin your new career in 48 hours
- Guanteed hours – 40+ hours weekly with weekend options
- Full benefits – Health, dental, and vision after 30 days
- Growth path – 75% of supervisors promoted internally
Responsibilities
- Handle 50+ daily customer inquiries via phone/email/chat
- Resolve billing and service issues with first-call resolution
- Document interactions in CRM system with 99% accuracy
- Meet/exceed weekly KPIs for quality and speed
- Collaborate with team to improve service processes
- Participate in daily performance coaching sessions
Qualifications
- High school diploma or equivalent (GED accepted)
- Ability to work flexible shifts (including weekends)
- Basic computer proficiency with MS Office Suite
- Strong communication and problem-solving skills
- Pass background check and drug screening
- Reliable transportation to downtown Columbus office