Job Description
Join Phoenix's fastest-growing customer service team and start working this week! We're seeking motivated professionals to handle inbound client inquiries for our Fortune 500 partners. This is an immediate hire opportunity with competitive pay, full benefits, and career growth paths. No experience required – we provide comprehensive training!
Why work with us?
• Same-week start – Begin your career immediately
• Competitive compensation with performance bonuses
• Comprehensive benefits including medical/dental/vision
• Clear advancement opportunities within 6-12 months
• Modern downtown Phoenix office with free parking
Responsibilities
- Handle high-volume inbound customer calls and live chats
- Resolve billing inquiries and technical support issues
- Document interactions in CRM system with 100% accuracy
- Meet/exceed monthly performance metrics (AHT, CSAT)
- Collaborate with team leads to improve service protocols
- Participate in weekly training sessions for product updates
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication skills in English (bilingual Spanish a plus)
- Ability to type 35+ WPM with basic computer literacy
- Flexible schedule including evenings/weekends (paid overtime)
- Pass background check and drug screening (company-covered)
- Previous customer service experience preferred but not required