Job Description
Urgent Hiring: Entry Level Tech Support Jobs in Portland, OR
We are seeking driven, tech-savvy individuals to join our dynamic support team. No prior experience is required—we provide comprehensive training to get you up to speed. If you are looking for a career with growth potential and a competitive salary, apply today.
Why Join Us?
- Fast-Track Career Growth: Clear paths to senior support and management roles.
- Competitive Compensation: Earn between $22.00 and $26.00 per hour based on experience.
- Modern Work Environment: Collaborative culture in the heart of downtown Portland.
Responsibilities
- Resolve Technical Issues: Diagnose and troubleshoot basic hardware and software problems for end-users.
- Customer Interaction: Deliver exceptional service by listening to customer concerns and providing clear, concise solutions.
- Documentation: Log all support tickets and maintain accurate records of issues and resolutions.
- Training Support: Assist in the onboarding of new team members by sharing best practices.
- System Updates: Stay current with company software updates and provide feedback to the development team.
Qualifications
- Education: High school diploma or GED is required.
- Communication: Strong verbal and written communication skills with a patient, helpful demeanor.
- Computer Literacy: Basic understanding of operating systems (Windows/Mac) and web browsers.
- Availability: Must be available to work flexible shifts, including evenings and weekends.
- Reliability: A stable internet connection and a dedicated workspace are essential.