Job Description
Hiring Immediately! Start This Week in Oklahoma City.
Are you ready to launch your career in the tech industry? TechNova Solutions is looking for a motivated Entry Level Technical Support Specialist to join our dynamic team in Oklahoma City. We do not require prior experience—just a hunger to learn and a positive attitude. If you want a job that starts THIS WEEK, this is your opportunity.
We offer a competitive salary, comprehensive training, and a clear path for advancement. Don't wait—apply today and secure your future with us!
Responsibilities
- Provide first-level technical support to customers via phone, email, and chat.
- Diagnose and troubleshoot hardware and software issues.
- Document all customer interactions and resolutions in our CRM system.
- Assist in the installation and configuration of computer systems and peripherals.
- Collaborate with senior IT staff to resolve complex technical tickets.
- Maintain a high level of customer satisfaction and professionalism.
Qualifications
- High school diploma or equivalent required.
- Basic computer literacy (Microsoft Office, Windows, and Mac OS).
- Strong written and verbal communication skills.
- Ability to work in a fast-paced, high-volume environment.
- Reliable internet connection and a dedicated workspace.
- Eagerness to learn new technologies quickly.