Job Description
Urgent opening for entry-level tech talent in Chicago! Innovate Solutions Inc. is seeking motivated individuals to join our IT support team. We offer comprehensive training, career growth opportunities, and a dynamic work environment. Perfect for recent graduates or career changers passionate about technology. Start your tech career today with our accelerated onboarding program!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network administration and system monitoring
- Document IT procedures and maintain knowledge base
- Collaborate with cross-functional teams on tech projects
- Implement security protocols and data protection measures
- Train end-users on new technology solutions
- Participate in agile development cycles
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- Basic knowledge of Windows/macOS/Linux systems
- Familiarity with networking fundamentals (TCP/IP, DNS)
- Customer service experience preferred
- Strong problem-solving and communication skills
- Certifications (CompTIA A+, Network+) a plus
- Ability to work flexible hours including weekends