Job Description
Join our dynamic team as an Entry-Level Tech Support Specialist and kickstart your career in IT! Innovate Dynamics Inc is urgently seeking motivated tech enthusiasts to provide exceptional customer support and maintain our digital infrastructure. This role offers hands-on experience with cutting-edge technologies and rapid growth opportunities. Work in our vibrant downtown San Diego office and become part of a company that invests in talent.
Responsibilities
- Diagnose and resolve hardware/software issues for 50+ daily users
- Deploy and configure workstations across multiple departments
- Document technical procedures in our knowledge base
- Collaborate with senior engineers on complex system integrations
- Conduct cybersecurity training for new employees
- Monitor network performance using SolarWinds and Nagios
- Support cloud infrastructure on AWS and Azure platforms
Qualifications
- Associate's degree in IT or related field (or equivalent experience)
- CompTIA A+ certification preferred
- Basic understanding of Windows 10/11 and macOS
- Familiarity with Active Directory and DNS fundamentals
- Strong written and verbal communication skills
- Ability to work flexible hours including occasional weekends
- Valid California driver's license for occasional site visits